We recommend always using one of the TPM drivers that is provided by Microsoft and is protected with BitLocker.

If you're attempting to set up BitLocker with the TPM, check which TPM driver is installed on the computer. When it's turned back on, Windows will re-initialize it. If you have TPM 1.2 with Windows 10, version 1507 or 1511, or Windows 11, the TPM might be turned off, and need to be turned back on, as described in Turn on the TPM.

Also, ensure that in the UEFI settings, the TPM hasn't been disabled or hidden from the operating system. If the TPM is a TPM 2.0 and isn't detected by Windows, verify that your computer hardware contains a Unified Extensible Firmware Interface (UEFI) that is Trusted Computing Group-compliant. For important precautions for this process, and instructions for completing it, see Clear all the keys from the TPM, later in this article. You can try clearing the TPM to the factory default values and allowing Windows to re-initialize it. If you find that Windows isn't able to initialize the TPM automatically, review the following information: This is a change from previous operating systems, where you would initialize the TPM and create an owner password. Starting with Windows 10 and Windows 11, the operating system automatically initializes and takes ownership of the TPM. With TPM 1.2 and Windows 10, version 1507 or 1511, or Windows 11, you can also take the following actions:įor information about the TPM cmdlets, see TPM Cmdlets in Windows PowerShell. This article provides information for the IT professional to troubleshoot the Trusted Platform Module (TPM):

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